Northeast Marine Electronics Return Policy

Please Do Not Refuse orders upon Receipt!

Please E-mail us all of the details At sales@northeastmarineelectronics.com
and we will provide you with a return authorization number.

Orders received prior to 2pm eastern will usually ship the same day.
No returns will be accepted after 20 days from the date of receipt
No returns on special order items NO Exceptions
No Returns if box or contents missing or damaged
Returns subject to a 15% resocking fee for all non-defective returns

ALL RETURNS MUST BE IN RESALABLE CONDITION

OVER BOX AND DO NOT WRITE ON PRODUCT BOX

Shipping charges are not refundable

ALL "FREE SHIPPING" RETURNS WILL BE CHARGED $8.95 TO COVER OUR COST OF INITIALLY SHIPPING THE ITEMS TO YOU
Software and Electronic charts are not returnable
Items Ordered Will Be Shipped within 3-5 days
Warranty isues normally handled directly with the respective manufacturer

All of the products Northeast Marine Electronics sells are new and fully warranted by the manufacturer. If you receive a product which is defective the manufacturer's warranty information and address will be included in the package you receive. Many of the manufacturers have warranty & repair information on their web sites. If your product is damaged in shipping the issue can resolved by notifying the delivery carrier immediately.

Defective Items

Within 30 days of receipt of your order email sales@northeastmarineelectronics.com your name, order number, and reason for return. If applicable we will then provide you with a RMA (return merchandise authorization number) and return instructions via email. PLEASE NOTE: some manufactures will NOT provide replacements for defective items. They ask that the item be returned to them for repair. Shipping charges are non-refundable. Special order items are non-returnable. PLEASE INSPECT YOUR ORDER THE DAY YOU RECEIVE IT AND REPORT ANY DISCREPENCIES IMMEDIATELY